Terms & Conditions for Individual and Corporate Students
Payment, Reschedule, Refund, & Cancellation Policy for Individual & Corporate Students
Early Bird Promotion Terms & Conditions- For Corporate Students Only
- Standard cancellation and reschedule policies may apply along with the loss of promotional discount.
- Self paced products are not eligible for this discount.
- Student must completed course within 12 months of initial registration.
- Not valid in conjunction with any other special offer.
- Vigilar reserves the right to cancel this promotion at any time.
- Void where prohibited by company or government policy; this promotion is valid for Corporate Students only.
To Be Determined (TBD) Registrations- For Corporate Students Only:
- In the event that you need to reschedule your training and have been unable to select a date you are permitted to move your registration to TBD status.
- TBD registrations are valid for 12 months from the transaction date.
- You must select a valid class date within the allowable 12 month period or your registration becomes invalid and you forfeit any funds paid.
- TBD registrations must be paid in full at the point of registration.
Payment Policy: All invoices are in U.S. Dollars. Payments must be made in U.S. Dollars.
Payments via check must be drawn on a U.S. Bank Account
International payments with non-U.S. banks may be made via credit card and/or Wire transfer.
Payment must be made in advance of your training with the exception of Purchase Orders, in which the terms of the PO apply.
Rescheduling Fees
Rescheduled classes will incur a $50 rescheduling fee plus any applicable charges such as amenities, pre-study material, books, and supplies; see fee table for costs.
State of Florida Student Registration Policy
Students that are residents of the State of Florida must register for any class with corporate sponsorship. Intense School does not allow students from the State of Florida who are individual consumers to register for courses.
Cancellation Fees
Student has three (3) business days after purchase to cancel class attendance without incurring any fees. After that, if cancellation occurs, student will be responsible for paying a $50 registration fee plus any applicable charges such as amenities, pre-study material, books, supplies, and hotel room charges; see fee table for costs.
Tuition Refund
A student who starts class and withdraws will be charged a pro-rata amount that will be calculated as follows: The amount of tuition divided by the total number of hours in the program which equals an hourly charge. Student will be responsible for tuition for attended hours (hourly charge), registration fee of $50 plus any applicable charges such as amenities, pre-study material, books, supplies, and standard priced hotel room nights; see fee table for costs.
Should a student withdraw and cancel after 40% of the program has elapsed, no refund for tuition or fees will be given.
No Show Fee
Student forfeitures full price including tuition and all applicable fees.
Resit Policy: Students are entitled to “free tuition” to re-sit the same class type for up to on full year after the completion of the original training date. Students are responsible for the cost of hotel, meals, exam vouchers, courseware, books, pre-study material and/or administrative fees.
|
Item/Amenity |
Fee |
|
Online Expert (CCNA & CCNP; per course for 30 day
access) |
$50.00 |
|
Online Expert (PMP); for 30 day access) |
$30.00 |
|
NIL Remote vRack (CCNA) |
$40.00 |
|
Hotel Reschedule (less than 3 calendar days of notice) |
Cost of 1 Night Stay |
|
Hotel Reschedule (less than 10 calendar days of notice) |
$25.00 |
|
Hotel Reschedule (more than 10 calendar days of notice) |
None |
|
Administrative Re-Sit Fee |
$25.00 per day |
|
APO/FPO (AE, AA, AP) Expedited Shipping
|
$19.99 |
|
International Shipping |
At costs- Call for Quote |
|
Cisco Pods (within 2 weeks) CCNA |
$110.00 |
|
Cisco Pods (within 2 weeks) CCSP |
$425.00 |
|
Forensics Program Toolbelt Access |
$1275 (once issued whether accessed or not) |
Americans with Disabilities Act: When registering by phone, mention any special accommodations you require in order to attend the courses listed on our schedule. When registering by mail or fax, please attach a letter with your registration form explaining your needs.
Classroom Based Registration Information
Classroom Based Course Tuition: Tuition covers all Intense School proprietary course materials and your Certificate of Completion. Parking expenses you may incur are not included.
Classroom Based Cancellation and Substitution Policy: Student has three (3) business days after purchase to cancel class attendance without incurring any fees. After that, if cancellation occurs, student will be responsible for paying a $50 registration fee plus any applicable charges such as amenities, pre-study material, books, supplies, and hotel room charges; see fee table for costs.
We believe we offer the best possible training. If during the first day of your Classroom-Based course you are not satisfied and wish to withdraw, notify the instructor, return all course materials, and receive a 100% refund, less any applicable fees. All training materials must be returned to the instructor in like new condition at the time of withdrawal. If you cancel your reservation by email less than 15 business days prior to the start date of the course, you may apply your paid course tuition to the same course or another course of equal or lesser value for up to 6 months from the original course start date. Cancellation and reschedule fees will apply.
Student substitutions may be made at any time prior to the start of class. A fee may be added where applicable. To avoid penalties you must request a substitution by providing Intense School with written notice through email to studentservices@intenseschool.com at least 15 business days prior to the start date of the course.
Boot Camp Payment, Substitution, and Cancellation Policy: The Boot Camp Substitution and Cancellation Policy is the same as listed above, however if student materials have been provided when any cancellation occurs, an additional $250 fee will be charged.
Classroom Based Pre-Study Materials:
LMS = Issued upon registration to Customers that purchase the CCNA Premium Package. Access is good for 30 days from issuance.
Course Schedule: Business Classroom-Based courses begin at 8:30 a.m. and conclude at approximately 5:30 p.m. each day; however, please note Boot Camps and Business Boot Camps have extended hours and often run well into the evening. Inquire for specific details.