ITIL V3 Continual Service Improvement Boot Camp
Successful implementation of ITIL Continual Service Improvement best practices enables IT departments to reduce downtime and costs while improving customer satisfaction. In this course, you learn how to plan, implement and optimize the Continual Service Improvement processes and gain the skills required to take the ITIL Expert Qualification: Continual Service Improvement Certification Exam.
ITIL (Information Technology Infrastructure Library) provides a comprehensive, consistent and coherent set of best practices focused on providing value to customers in the form of services. In 2007, version 3 of the IT Infrastructure Library (ITIL) was published, consisting of five core titles. This ITIL Refresh focuses on a lifecycle approach to IT Service Management, with greater emphasis on IT business integration. Adopting all or some elements of ITIL v3 into an organization’s IT Service Management practices can add significant value to a company’s service portfolio.
Intense School is proud to offer ITILv3 Continual Service Improvement Boot Camp, a three (3) day Course that helps students understand the main principles and objectives of ITIL Lifecycle Management. All of our ITIL Expert level instructors have over 8 years of experience in ITSM, 
and are seasoned instructors and exam prep experts. The ITIL v3 Continual Service Improvement certification greatly benefits IT and Business professionals and those concerned about optimization of a corporations IT Services.
The Continual Service Improvement course provides learners with a deeper understanding of the ITIL Continual Service Improvement element of the ITIL Service Lifecycle and how it may be implemented to enhance the quality of IT service management within an organization. The course covers the management and control of the activities, methods and techniques within the Continual Service Improvement phase of the ITIL Service Lifecycle.
Cutting Edge Curriculum: Authorized AND Accelerated:
Intense School’s ITILv3 Continual Service Improvement Boot Camp is, simply put, INTENSE. We pack enormous value in both knowledge acquisition and certification achievement into this 5-day immersion experience. We aggressively maintain up-to-date materials. Our classroom pass rates on the ITILv3 exams exceed 95%. Students are prepared through a test exam and instructor feedback. The exam is a complex multiple choice, multi-part, scenario based test for which 90 minutes is allowed to complete it. Students who pass the exam will receive the ITIL v3 Capability Module Continual Service Improvement Certificate in IT Service Management.
During this three-day instructor-led course, participants will obtain knowledge and hands-on experience in Continual Service Improvement. A balanced mix of practical assignments and lecturing reinforce knowledge learning and boost capabilities on the subject. Interactive lessons and lectures prepare participants for the exam.
Course Objectives You Will Learn How To
- Prepare for and take the ITIL Expert Qualification: Continual Service Improvement Exam
- Outline key activities for the Continual Service Improvement processes in the context of the Service Lifecycle
- Achieve operational excellence by using the Continual Service Improvement processes, activities and functions
- Evaluate the success of Continual Service Improvement by applying key metrics
- Expert
- We are not just teachers: We DO ITIL for a LIVING
- Expert Trainers are cross-trained with the Vigilar Professional Services engagements.
- We regularly train our customers from the NSA, DoD, Microsoft and other highly sensitive co.’s
- Tips and Tricks from the Pros
- We have a 95%+ pass rate across our classes
Our ITILv3 Continual Service Improvement Boot Camp is an immersion into the proven service management methodologies included in the ITIL v.3 Service Management capabilities.
Only Intense School's ITILv3 Continual Service Improvement Boot Camp offers you the following benefits:
- Intense School's definitive, TOTAL immersion Course training experience
- Intense instruction, no outside distractions
- Exceptional proprietary supplemental materials
- One exam voucher, covering the ITIL v3 Capabilities Continual Service Improvement exam.
- Lunch included
- Snacks and beverages all day long!
Prior to class you'll also receive:
- Official Exin-Approved ITILv3 Continual Service Improvement Boot Camp Courseware
- Access to a qualified ITIL expert mentor before and after class, providing you extra help upon request to guide you towards proper pre-class prep!
- Even after the course, we are here to provide you support, including:
- Post-class ITIL exam expert mentoring on the covered exams’ objectives
This course is valuable for those who want to achieve ITIL Intermediate Qualification: Continual Service Improvement certification. The ITIL v3 Foundation Certificate (or v2-v3 bridge equivalent) is required to take the ITIL Certification Exam on the final day. Also, a minimum of 15 credits through formal Service Lifecycle or Service Capability Stream qualifications is required.
Save Money and let Intense School Come to You!
Your Company will Save Big on group on-sites of 6 or more students. Get IITILv3 Continual Service Improvement, Certification Training FAST on-site at your location for a fraction of the price of our public scheduled Boot Camps!
Testimonials
"Intense School's ITIL V3 Essentials Boot Camp was the most effective training I have ever received. The Instructor was superb and conveyed "Real World Knowledge" that I can use back on the job. I would return to Intense School again and again." - Peter Fountain
"Very valuable. I couldn't have picked up all of this information on my own!” - JS, T Rowe Price, Inc.
"One of the best classes I ever attended.” — GD, US Senate Sergeant
"Very focused and concise training to achieve certification - with supportive trainers and environment." – MT, Microsoft
“I would just like to say thanks to your excellent ITIL training course I Passed my exam with great results. This course is excellent and I have recommended it to many of my colleges. Thanks again for the great service. “ – BD, SAIC
“The material contained in the ITIL Foundation is great and at just the right level to get you through the exam more than comfortably - You guys are awesome." Finn-Rowan Findlay, US Treasury
“I wanted to let you know what a great job you did on the ITIL Foundation course. The instruction was informative and not only provided a strong baseline to pass the exam, but included “real world” scenarios that allow you to leverage the content back to my work environment. I will be highly recommending you to everyone. Thanks again.” - TD, DOD
“I learned a lot and appreciate your teaching skills. Much appreciated. It provided a very nice learning experience.” – JK, CACI
"Thank you to you. I would not have achieved what we have without your attention to detail and commitment to our project." – KR, Shell
“Excellent Instructor” - KM, US Census Bureau
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